INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes. We aim to provide products that match the images shown on our website. However, slight variations in colour, finish or packaging may occur depending on the manufacturer and lighting.
Can I check if a product is in stock?
Yes. Contact us with the product name or image, and our team can confirm current availability and guide you on the available alternatives if needed.
Do you offer delivery?
Yes, delivery options are available depending on the product, order size and delivery location. Contact our team for delivery arrangements and charges.
Can I return or exchange an item?
Returns and exchanges are subject to our store policy and the condition of the product. Please contact us before returning an item so our team can guide you through the process.
Do you supply products for large construction projects?
Yes. We cater to homeowners, contractors, developers, interior designers and commercial projects, with a wide range of hardware, building materials and finishing products.
INFORMATION ABOUT US
